bae99 Responsible Gaming —
Fun with Safety
bae99 believes gaming is a form of entertainment — that is why we provide strong protection tools like deposit limits, time-out, and self-exclusion to keep you safe.
Why is responsible gaming important?
At bae99, we firmly believe that online gaming is only enjoyable when it takes place in a controlled and mindful environment. Responsible gaming is not just about following rules — it means staying aware of your own limits, not letting entertainment turn into addiction, and maintaining responsible behaviour towards your family and community.
Only those aged 21 or above can create an account and play on our platform. We are committed to protecting minors and follow a strict age verification process. If you are under 21, please refrain from using this site.
When gaming becomes a problem, it can cause financial strain, family conflict, and affect mental health. bae99 is committed to helping you build healthy gaming habits. Use our protection tools and contact our 24/7 live support team whenever you need.
Our Protection Tools
bae99 gives you the power to control your own gaming experience. The tools below are completely free and can be activated at any time.
Deposit Limit
You can set a maximum deposit amount for yourself on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. The limit can only be increased after a 7-day review period.
Time-Out
Activate time-out when you need a short break. You can temporarily suspend your account for any period from 24 hours up to 6 weeks. You will not be able to log in while time-out is active.
Self-Exclusion
If you feel gaming is getting out of control, choose self-exclusion. You can close your account for 6 months, 1 year, or permanently. Creating a new account will not be allowed during the exclusion period.
Reality Check
Turn on pop-up notifications at regular intervals to let you know how long you have been playing and the status of your session. This helps you keep track of time.
Loss Limit
Set a maximum loss limit. Once a set amount is lost, the session will end automatically and you will be encouraged to take a break. This is an effective safeguard for financial safety.
Account History
View your complete transaction and gaming history at any time. You will get a clear picture of how much time and money you have spent, which will help you make informed decisions.
Warning signs of problem gaming
If you notice the following signs, it may indicate a problem. Be honest with yourself and seek help when needed.
A tendency to spend money set aside for everyday essentials on gaming.
Repeatedly returning to the game and placing larger bets in an attempt to recover lost money.
Attempting to hide or deny gaming habits from family or friends.
Feeling restless, irritable, or anxious when unable to play.
Prioritising gaming over work, studies, or family responsibilities.
Healthy gaming checklist
Help yourself — practical steps
Account Security
Use a strong password for your account and never share your login details with anyone. Do not leave your device unattended while logged in.
Budget Planning
Set a fixed budget for gaming each month. This budget should only come from the portion of your income that you can afford to lose without affecting your daily life.
Time Management
Set a timer on your phone. Try to keep gaming sessions to no more than 2 hours. The reality check feature will remind you how long you have been playing.
Family Support
Let a trusted family member know about your gaming habits. Seek their support. Take your loved ones' concerns seriously and have open conversations.
bae99's Commitment
We are not just a gaming platform — we work with a commitment to providing players in Bangladesh with a safe, transparent, and responsible gaming experience.
- Following a strict age verification process to protect minors.
- Ensuring a transparent and fair gaming environment for all players.
- Proactively reaching out when problem gaming is identified.
- Keeping protection tools accessible at all times.
- Providing 24/7 support in Bengali.
Need help? Contact us now
If you have any concerns about gaming or need help activating protection tools, get in touch with us. Our support team is available 7 days a week, 24 hours a day in Bengali.
Support Channels
Deposit and Withdrawal Limits
As part of responsible gaming, we follow transparent financial policies.
Financial Guidelines
- Minimum deposit amount: ৳100 (for each method)
- Minimum withdrawal amount: ৳1,000
- Standard withdrawal time: 5-30 minutes
- Accepted methods: bKash, Nagad, Rocket, Upay, bank transfer
- Set your own deposit limit at any time
- Lowering the limit takes effect immediately
Responsible Gaming FAQ
Answers to the most common questions about responsible gaming and protection tools are provided below.
You must be at least 21 years old to create an account and play at bae99. We verify age during registration and are strictly committed to protecting minors. If a user is found to be under 21, their account will be closed immediately.
Go to your account settings and set a deposit limit under the "Responsible Gaming" section. You can set a limit for any time period — daily, weekly, or monthly. Lowering the limit takes effect immediately. To increase the limit, you will need to wait 7 days.
If you choose self-exclusion for 6 months or 1 year, you will need to contact our support team to reactivate your account after that period ends. For permanent exclusion, reactivating the account is not possible. You should not attempt to create a new account while an exclusion is in effect.
Time-out is a temporary break — from 24 hours up to 6 weeks. It is suitable for a short pause. Self-exclusion is a longer-term protection — for 6 months, 1 year, or permanently. If you feel gaming is becoming a problem, self-exclusion is the right choice. In both cases, logging in to your account will be blocked.
If you suspect a family member or someone you know is using this platform while underage, or if you believe someone is affected by problem gambling, please email us at [email protected] or contact us via live chat. We will act quickly while maintaining confidentiality.
First, contact bae99's 24/7 live chat — our dedicated support team will help you activate self-exclusion or any other tools you need. Also, let a trusted family member know about the situation, and seek advice from a mental health professional if needed. Remember, asking for help is a sign of strength.
At bae99, the minimum deposit amount is ৳100 for all methods — bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳1,000 and withdrawals are generally processed in 5-30 minutes. By setting a deposit limit, you can keep your monthly spending under control.
Reality check is a pop-up notification system. You can set it to show a brief message every 30 minutes, 1 hour, or 2 hours — it will display your total game time and session stats including deposits and winnings. At that point, you can choose to continue playing or stop.
Explore More
Enjoy gaming responsibly — explore the different sections of bae99 or visit our support page for more information.
Need support? We are always here.
Our 24/7 Bengali support team is with you for any gaming concerns. Contact us via live chat or email [email protected].