bae99 Terms and Conditions — What Users Need to Know
Please read these terms and conditions carefully before using the bae99 platform. This document sets out all provisions relating to accounts, bonuses, payments, and responsible gaming in detail.
Table of Contents
- 1. General Provisions
- 2. Account Registration
- 3. Age Limit and Eligibility
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Gaming Policies
- 7. Prohibited Activities
- 8. Account Suspension and Closure
- 9. Privacy and Security
- 10. Responsible Gaming
- 11. Limitation of Liability
- 12. Changes to Terms
General Provisions
These terms and conditions ("Terms") form a legal agreement between the bae99 platform ("Platform") and its users ("Members" or "Players"). By using the bae99 website, opening an account, or accessing gaming services, you agree to each clause of these Terms.
bae99 is an online gaming platform for Bangladeshi players, offering live casino, sports betting, slot games, and other gaming services. The platform uses SSL encryption and modern security technology to keep user data safe.
Important: Please read the full terms and conditions carefully before you start using this platform. If you do not agree with any part of the terms, please do not use the platform.
Scope of Application
These terms apply to all bae99 services, the mobile version, and any updated versions released in the future.
Language and Interpretation
These terms were originally written in Bengali. In the event of any ambiguity, bae99's interpretation shall be considered final.
Account Registration
Having an active bae99 account is a prerequisite for using all gaming services. Information provided at registration must be truthful, accurate, and complete. bae99 reserves the right to immediately cancel an account if false information is provided.
- Each user may create only one account. Creating multiple accounts is strictly prohibited.
- You must provide your correct name, address, date of birth, and contact details at registration.
- Keeping the account password confidential is entirely the user's responsibility. You are strongly advised not to share your password with anyone.
- If you suspect any unauthorised access to your account, notify the bae99 support team immediately.
- A national identity card or other government-issued document may be requested for account verification.
- Accounts are non-transferable. No account may be sold or transferred to a third party.
Withdrawal access may be limited until the identity verification (KYC) process is complete. Contact live chat to complete document verification.
Age Limit and Eligibility
The bae99 platform is for individuals aged 21 or above only. Gaming services are not provided to minors, and this is part of our strict policy.
Proof of Age
A national identity card or passport may be requested as proof of age at registration or at any stage thereafter.
Geographic Restrictions
The platform cannot be used from countries or regions where online gaming is legally prohibited.
Self-Exclusion List
Members who have applied for self-exclusion will not be able to use their account during that period.
Deposits and Withdrawals
bae99 supports convenient payment methods for Bangladeshi players. All transactions are processed in Bangladeshi Taka (৳).
Deposit Rules
- Minimum deposit amount: ৳100 (for each method)
- Supported methods: bKash, Nagad, Rocket, Upay, and bank transfer
- Every effort is made to credit deposit amounts to the account immediately
- If there is a delay due to a technical error, please contact live chat
Withdrawal Rules
- Minimum withdrawal amount: ৳1,000
- Withdrawal processing time: typically within 5–30 minutes
- Full account verification (KYC) must be completed before making a withdrawal
- Additional verification may be required in the case of unusual activity
bae99 does not send funds to third-party accounts. Withdrawal requests must be made using the same method used to make the deposit. bae99 reserves the right to suspend any transaction if money laundering or fraud is suspected, and is obliged to notify the relevant authorities.
Bonuses and Promotions
bae99 offers various types of bonuses and promotional offers. Each bonus has its own terms and conditions that must be met.
Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to ৳8,000. The wagering requirement to use this bonus is 10 times (10x) the bonus amount. For example, if you receive a ৳1,000 bonus, you must place ৳10,000 in bets before withdrawing.
- A bonus offer can only be claimed once, unless the offer's terms state otherwise.
- Certain games or categories may be excluded when wagering with bonus funds.
- If any misuse or manipulation of a bonus is detected, the bonus and any associated winnings will be forfeited.
- VIP members will receive weekly cashback according to their tier: Bronze — up to 0.3%, Silver — up to 0.6%, Gold — up to 0.9%, Platinum — up to 1.2%.
- bae99 reserves the right to modify or withdraw any bonus offer.
- Unused bonuses will be automatically removed after the promotion period ends.
Gaming Policies
All games available on bae99 are operated according to defined processes. If a game is interrupted mid-way due to a software error, network issue, or any other technical reason, the relevant round may be considered void and the stake will be refunded.
Live Casino
Live casino games are operated in real time. The dealer's decision is final. If you are disconnected or the game fails to load, please try reconnecting.
Sports Betting
Match results are confirmed from official sources. If a match is abandoned or postponed, specific rules will apply regarding the stake.
bae99 is committed to ensuring fair play. If you have any objection regarding a game result, please notify us via live chat or by email at [email protected] within 24 hours.
Prohibited Activities
The following activities are strictly prohibited on the bae99 platform. Any involvement in these activities will result in immediate account closure and all balances may be forfeited.
- Opening multiple accounts in the name of the same person or a family member.
- Placing artificial or coordinated bets with the intent to abuse the bonus system.
- Using the platform for money laundering, fraud, or any other illegal activity.
- Using automated software, bots, or scripts to play games.
- Intentionally exploiting platform vulnerabilities or bugs to gain an unfair advantage.
- Stealing another user's information or gaining unauthorised access to their account.
- Impersonating bae99 staff or communicating under a false identity.
- Spreading misinformation or defamatory content against the platform.
Account Suspension and Closure
bae99 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:
Reasons for Temporary Suspension
- During an ongoing identity verification process
- While investigating a suspicious transaction
- In the event of an account security risk
- At the user's own request
Reasons for Permanent Closure
- Serious breach of the terms and conditions
- When fraudulent activity is proven
- Operating multiple accounts
- Legal or regulatory obligations
Members may also request to close their account at any time. In such cases, any valid balance may be withdrawn. A request to close an account can be submitted via live chat or by emailing [email protected].
Privacy and Security
bae99 places the highest importance on protecting users' personal information. Our platform uses SSL encryption technology to keep all data secure. Full details on how personal information is collected, stored, and used can be found in our Privacy Policy.
- bae99 does not sell personal information to third parties.
- Information may be shared with authorities when required by legal obligation.
- Promotional emails or messages may be sent with the user's consent.
- Cookies and analytics are used to improve the quality of the platform.
Responsible Gaming
bae99 believes in responsible gaming. We want our members to use gaming as a form of entertainment, not as a solution to financial or personal problems.
Deposit Limits
Members can set daily, weekly, or monthly deposit limits. Limits can be changed or reduced by contacting live chat.
Self-Exclusion
Any member can take a break from using the platform for a set period of time. New accounts cannot be opened while self-exclusion is active.
Support
If you are struggling with a gaming addiction, please contact our 24/7 live chat support team. For more information, visit the Responsible Gaming page.
Limitation of Liability
bae99 will not be held liable for the following:
- Any loss caused by internet disconnection or network issues.
- Loss resulting from user negligence or the provision of incorrect information.
- Delayed transactions due to system outages on the part of third-party payment providers.
- Unauthorised access or account hacking that occurred due to a security weakness on the user's part.
- Service disruptions during routine platform maintenance or upgrades.
bae99 is always committed to providing improved service. If you have any technical issues or complaints, please contact us via 24/7 live chat or at [email protected].
Changes to Terms
bae99 reserves the right to partially or fully modify these terms and conditions at any time. If you use the platform for the first time after any changes, you will be considered to have agreed to the new terms.
For important changes, bae99 will try to notify members via email or a notice on the platform. However, this is not an obligation of bae99, so it is recommended that you check this page regularly.
If you have any questions or confusion about these terms, please visit our FAQ page or contact us directly via live chat.
Play Responsibly
bae99 is for those aged 21 and above only. Gaming is for fun — if you ever have a problem, contact our 24/7 live chat.